The challenges the Healthcare industry faces while processing claims aren’t new. Medical Billing Processes involves a lot of documents and all these have to be converted into data for further processing of Medical claims. At an average there are thousands of claims processed every single day. All these Claims have to be manually entered into the system.
Due to high volume of the claims and medical bills, HealthCare industry spends a millions of dollars every year on manpower to process these claims. In spite of hiring additional manpower and spending millions of dollars every year it does not get that additional WOW factor from the customers. The main reason being the age old style of manual approach slows down the process and hence makes the Claimants wait for their Claims.